The Auto Hangar Vile Parle service heart goals to ship a luxurious buyer expertise to the rising Mercedes-Benz buyer base within the monetary capital.
India’s largest luxurious carmaker Mercedes-Benz inaugurated a state-of-art new workshop facility of Auto Hangar in Mumbai’s prime location of Vile Parle. With the ‘MAR 2020’ world retail presentation, the Auto Hangar Vile Parle service heart goals to ship a luxurious buyer expertise to the rising Mercedes-Benz buyer base within the monetary capital. The Three-Pointed Star’s fashionable retail format is predicated on 4 pillars, which embrace Design, Structure, Buyer-oriented processes, and Digital enhancements, offering the shopper with an immersive luxurious model expertise.
Martin Schwenk, Managing Director & CEO, Mercedes-Benz India, Shekhar Bhide, Vice President, Buyer Companies & Company Affairs, Mercedes-Benz India, and Mohan Mariwala, Managing Director, Auto Hangar inaugurated the ‘MAR 2020’ workshop in Vile Parle, Mumbai.
Inaugurating the world-class service heart, Martin Schwenk, Managing Director, and CEO, Mercedes-Benz India commented, “With the inauguration of this new Auto Hangar ‘MAR 2020’ service heart, we firmly underline our promise of providing a definite service differentiation to our valued clients. Mercedes-Benz is decided to supply clients with the perfect infrastructure, individuals, and innovation, and the Auto Hangar ‘MAR 2020’ service facility is a benchmark for a luxurious service heart. The workshop is strategically positioned within the prime location of Vile Parle and boasts of industry-first initiatives corresponding to Premier Specific Prime.
” Martin Schwenk additional added, “Mumbai stays certainly one of our largest markets and ‘Auto Hangar’ has been our long-term accomplice and an integral a part of the model’s success story on this market. The brand new workshop will improve buyer expertise by a mixture of spatial design, progressive advisory processes and the introduction of digitalization in recommendation, gross sales and repair. With the help of Auto Hangar group, we’re dedicated to supply our clients with the perfect service expertise which enhances the world-class merchandise and know-how we provide them. On the event of 25 years of our partnership, I want to specific my because of Mohan Mariwala and all the Auto Hangar group for his or her steady help”.
A contemporary retail presentation format from Mercedes-Benz was applied throughout the globe. It gives a novel expertise with the mixture of the digital and bodily worlds. The brand new trendy design and signature structure allow a seamless buyer journey. With the brand new format, individuals’s function and processes are realigned to make sure coordination between numerous touchpoints and operations, for increased buyer comfort. The trendy format creates an enriching possession expertise for our clients with state-of-the-art ideas and designs.
Mohan Mariwala, Managing Director, Auto Hangar stated, “Mercedes-Benz is essentially the most iconic automotive model globally and we’re extraordinarily proud to share our journey with the Three-Pointed Star in India for the final 25 years. In these years, we’ve got delivered over 16500 vehicles to our discerning clients. With the opening of our new ‘MAR 2020’ workshop within the coronary heart of Vile Parle, we’re assured of delivering and fulfilling the service necessities of our clients in Mumbai. This contemporary luxurious workshop, representing the model’s new retail presentation, will supply an unparalleled automobile possession expertise to our valued patrons within the metropolis.
” Highlights of the Mercedes-Benz Auto Hangar workshop:
- Auto Hangar’s fifth workshop is predicated on Mercedes-Benz’s signature model presentation in retail with a deal with the 4 pillars of Design, Structure, Buyer-oriented processes, and Digital
- That is the first-ever ‘MAR 2020’ workshop within the Western Area. With this, we’ve got a complete of 4 ‘MAR 2020’ shops which boast of the newest design language from Mercedes Benz.
- Funding of INR 4.8 crores| The power is unfold throughout 11,000 sq. ft. with 10 bays| Capability to service over 3600 vehicles per yr
Mercedes-Benz Premier Specific Prime 2.0:
• Mercedes-Benz additionally launched its fashionable Premier Specific Prime 2.0 (PEP 2.0) service program with the inauguration of the brand new service facility at Auto Hangar.
• With PEP 2.0, clients can have their vehicles serviced in below 3 hours. If the service shouldn’t be accomplished within the stipulated time, then the franchise accomplice will supply the service complimentary
Companies lined below Premier Specific Prime are:
• Service A sort – Oil and oil filter verify and alternative, Brake Fluid alternative, Mud Filter Substitute, Wheel rotation, Coolant Antifreeze combination ratio verify, Washing, Inside & Exterior Cleansing
• Service B kind – Oil and oil filter verify and alternative, Brake Fluid alternative, Mud Filter Substitute, Wheel rotation, Coolant Antifreeze combination ratio verify, Washing, Inside & Exterior Cleansing, Gas Filter verify, Air Filter alternative
• Diesel Gas filter | Brake discs and Brake pads | Wheel Balancing
• This complete customer support journey has been made utterly digital by incorporating Mercedes DSD Nxt